Loaner & Rental Vehicles in Carrollton, TX
Westway Collision Center keeps you mobile while your vehicle is repaired: we coordinate loaner and rental vehicles on-site at our Carrollton, TX facility, working directly with your insurance company and rental providers so you drop off your car and drive out — usually in a single visit.
Do you provide a loaner car while my vehicle is being repaired?
Yes — we coordinate a loaner or rental for you at drop-off, so your repair never leaves you without transportation.
When you schedule your repair, tell us you need transportation and we arrange it before you arrive. If a rental through your insurer applies, we book it with the provider, confirm the coverage terms, and have the handoff timed to your drop-off.
Will my insurance pay for a rental car?
If your policy includes rental reimbursement — or the other driver was at fault — a rental is typically covered, and we verify it for you before your repair begins.
Rental coverage confuses everyone: your own policy's rental rider, the at-fault carrier's loss-of-use obligation, and daily limits all differ. We deal with it daily. During claim setup we confirm your rental eligibility, the daily rate covered, and any out-of-pocket exposure, then coordinate directly with Enterprise and other major providers so there are no surprises at the counter.
What do I need to bring to get a loaner or rental?
A valid driver's license and proof of insurance are all you need; we handle the paperwork with the provider.
For insurer-paid rentals, we confirm claim numbers and coverage in advance. Our goal is simple: you hand us your keys, we hand you keys, and your week continues uninterrupted.
Our Loaner Vehicles Process
Tell us at booking
Mention you need transportation when scheduling your estimate or drop-off.
We verify coverage
Rental eligibility and daily limits confirmed with your carrier.
Reservation made
Loaner or rental booked to match your drop-off time.
Swap keys
Drop your vehicle, drive out — one visit.
Return at pickup
Bring the loaner back when you collect your finished vehicle.
I-CAR Gold Class
The highest training tier in the collision industry — held by roughly one shop in ten.
Written Lifetime Warranty
Workmanship and paint guaranteed in writing for as long as you own the vehicle.
Computerized Frame Machine
Laser-measured structural verification with printed before/after data.
Time-Efficient Paint Booth
Controlled cure cycles deliver factory finish on a faster schedule.
Loaner Vehicles FAQs
Insurance-covered rentals are billed to the carrier up to your policy limits; we confirm all terms with you before anything is signed.
Get a Free Loaner Vehicles Estimate
Send photos and a quick description — a master technician responds, usually within one business hour. Prefer to talk? Call (214) 888-2886.
Last updated: July 2, 2026