Navigating the car insurance claims process after a collision can be daunting, but understanding each step can make it more manageable. At Westway Collision Center in Carrollton, TX, we aim to simplify this process for our clients. Here’s a comprehensive guide to help you understand what to expect when filing a claim for collision repairs.
At Westway Collision Center, we understand the stress that comes with car accidents and insurance claims. Our team is dedicated to providing exceptional service and quality repairs to get you back on the road as quickly and safely as possible. Here’s why you should choose us:
Our service team is available Monday – Friday from 7:30 AM to 6:00 PM CST and Saturday 8:00 AM – 1:00 PM CST.
Our service team is available 7 days a week, Monday – Friday from 7:30 AM to 6:00 PM CST, Saturday 8:00 AM – 1:00 PM CST.
Many vehicles
Processed Monthly
Years of Experience
in Business
Countless
Happy Customers
Vehicles
Processed Monthly
Years of Experience
in Business
Happy Customers
& Counting
Great value and customer service. Fast and friendly. They also cleaned and detailed my car. I will be using them again.
Awesome and friendly people I would recommend them
Positive: Professionalism, Punctuality, Quality, Value
I’m a horrible driver, and anytime I need my cars repaired, I got Westway on SPEED DIAL! I had a positive experience when I wrecked my limited production M3 GTR. It was important that it looked as it never happened. Some how they worked their magic and made it look BRAND NEW from the factory. Didn’t cost me penny because they worked with my insurance and took care of all my needs. When I got rear ended in my Bugatti Veyron only took them 2 weeks to order a brand new bumper and paint match it to OEM specifications. Not even 1 month later I ended up scuffing my wife’s Mclaren 720s on the front quarter panel. Lucky the fender was salvagable and they popped the dents out and painted it. Wife didn’t even notice when she came back from work. All I can say is that I trust these guys with anything, I’ve been nothing but satisfied with their work. You can count on the top notch service, quality, and craftsmanship they provide when working on vehicles.
Like I always say, it’s either Westway or the highway
This is definitely the best place to take a damaged car. I don’t care how bad the damage is the moment it’s repaired by these guys, it’s as good as new. The customer service is at an all time high with these guys. They value and respect their customers and they provide the best work possible. I recommend this place to anyone who needs repairs or just about anything done to their car!
Positive:Professionalism
Where can I start with this place. I’ve took multiple vehicles to this location. Ali and the team have fixed multiple vehicles of mine. From a completely totaled Toyota Camry that came out looking completely brand new and much better looking with original OEM parts. They do honest, quality work and they give you it to you in a quick turn around and care for your valuable time. They have fixed also done my Cadillac CTS that had bad body damage in a surprisingly quick turn around with professional parts, service and honest work. They have a great staff and I recommend this place for all your collision needs. The team is very honest, highly recommend them. 5 starts all day. Give them a call for any of your needs! They do much more than collision work call for any custom work as well! Also have worked on foreign vehicles and specialize in any and all vehicles makes and models!
The shop owner went above and beyond to make my car look fabulous!! I would recommend them ANY DAY of the week!! Very affordable and dependable! My car looks like I just brought it off the lot thank you Westway!
The entire staff were all kind and professional, so we had a wonderful experience from the time we walked in the door. They did such an amazing job at making my car look brand new. I highly recommend Westway Collision Center to anyone in need of their services! They have exceeded any expectations we had.
Theses guys know what to do when body work is required, I advise you to utilize there service as they brought my baby back to life!!
Westway Collision worked on my Lexus 2008. The nicest and most genuine people I’ve ever met in my life. I got my car fixed, oil changed, and they did some other check ups! They did a quick and amazing job! I recommend them to everyone and anyone that needs help with their car!
Westway is awesome!! They were about to close but was able to get me fixed up in no time! I really appreciate it. Definitely will be using them again when I need anything auto related.
Service was impeccable. Ali was very friendly to work with – what a hardworking guy! Installed down pipes and blow off on my 570s and they both sound amazing. Loved working with these guys. Thank you Ali and Todd for the good work! Will definitely use you guys as my one-stop shop for all my car needs.
Very honest work unlike most shops trying to get every dollar out of you! This was my first time and they treated me like I was a repeat customer. I will for sure be coming back after the excellent work and great customer service they showed me.
Amazing service and attention to detail, just took my f150 there for collision repair and they did such a phenomenal job. The entire staff was so kind and took such good care of us. They definitely went above and beyond our expectations.
The team was awesome and provided great customer service. They are very knowledgeable and had my vehicle finished in a timely manner. I will definitely continue to bring my cars here!
Loved this place!! They did an awesome job servicing my RS7. Customer service was on point and I felt like they really cared. Highly recommend 👌🏼
Quality. These guys really care about what they do and truly cared about my vehicle as if it was their own. I took my Range Rover in to get my bumper replaced. They made the process effortless and accommodated to my needs.
I recently took my car to Westway Collision centre located in Carollton,TX to replace my bumper which broke due to flying debris on the highway. Ali was very kind enough to take a look and inform me about the complexity of the damage to the bumper. The management is very honest to the clientele and they even recommended me to not file for insurance as the damage was very low. They even gave my car a good finish to make my car look as good as new. I would definitely recommend this place for anyone who needs help with body work.
I brought my car in for collision work, and mechanic work. I left impressed from there customer service, worth ethic, and quality work. I would give them 12 out of 10 if I can! Thank you Omar and Ali 100 percent would come back if I have too.
Great customer service. Very professional and quick. Making this my go-to place for any of my car needs
Went in knowing what exactly I wanted done to my car, and these guy’s managed to exceed my expectations. Trim, windows, and rims all done in less than 5 days. Stayed open late just to finish in the time period as I had to leave the next day.
Guys are awesome to work with and absolutely killed it. Going back to get new speakers. 10/10
Best experience I’ve had with a mechanic, hands down. The employees were extremely helpful and fixed my car in no time. I picked up my car the next morning and it was as good as new. Really honest employees and the prices are amazing!
Ali and his team did a great job on a really difficult fix on my car. I was rear ended on my bumper and then hit again a few months later; my driver’s side quarter panel looked like a rippled potato chip. They managed to make everything look great again for a really good price, and my paint has never looked better. Also went above and beyond detailing the car and changing my brake light for me. Thanks Ali, Omar, and team!!! Will definitely be back in the future for more work when the time comes.
I made the right decision trusting my car to them.
This place has a very welcoming, friendly and very professional staff, like NO other…
The work was done perfectly, my car is looking great, like it was before the accident!!!
I would highly recommend this place, I dont think I would go to a different Auto shop ever again…
Thanks again!!!
Araceli Mendoza
AMAZING!! Wow! Never been to mechanic like this before! They take care of you like you’re family. Truly the best in Texas. Don’t waste your time with anyone else, come to Westway and they’ll take care of everything you need.
Remarkable experience start to finish. I wanted my Range Rover tuned to sound more like the SVR. They completed this, along with some body work in the expected time frame! Highly recommend westway! My car is now exactly as I dreamed
Amazing experience, faster than any other shop I’ve used in the past. Will definitely recommend to any of my friends and family!
Took my Honda to get the rear bumper fixed and they were professional and good quality work
I’ve been to Westway several times now (it’s not always my fault) and Khalid and his team managed to make it a pleasurable experience every time. It’s a one stop shop for everything including making sure you don’t get sold a lemon like I was! Anything I need, they have come through and exceeded expectations. Thank you, guys!
Westway Collision Auto Body Shop went above and beyond to get my car repair done correctly. It is a truly an amazing and honest repair shop. The quality of the work is outstanding. The staff is top notch. I would highly recommend this shop to anyone. Being in an accident and trying to get your car repaired can seem daunting and frustrating. They made it so easy. My car is sparkling and in better condition than it was before the accident. Finally an auto body shop that treats people correctly and goes above and beyond. I highly recommend.
Thank you so very much on the spectacular job you all did. You are all so helpful and professional. Thank you again!
Excellent customer service. My car was fixed promptly and efficiently. I will definitely return for any automotive needs.
This place is phenomenal. They are very professional and have great customer service. I got my Jeep paint corrected and cleaned and I was blown away by their work. The paint on my Jeep looked brand new and was spotless. Would definitely recommend!
I was recommended from a friend, and like he told me they went above and behind to make my car right! Thank you so much Omar! They also threw in a detail and buff for free.
The best collision center I have ever dealt with. I had my Mercedes Benz E class fixed there, and the results were perfect. The team is so professional, and the customer service is amazing. Highly recommended!!
I highly recommend this place. Ali and his workers were competent, highly professional, and patient. They kept me informed at every step on what they were doing to my vehicle and why they were doing it. Trust this shop with all my vehicles!
Always a pleasure doing business with the guys here. I got a lunch break turnaround on my broken tail light. Ali took care of my car and was kind enough to pick it up from my workplace. Within the same week his team repaired and re-did paint on a client’s hood— looks brand new! Will continue to refer clients and friends their way, their work is real quality! Give them a shot.
They were really helpful and got the job done in time. It was a very clean, safe and professional environment to get any service on a car done. I would 100% recommend!
Absolute Best service you will find anywhere hands down. Got my lift kit done and it was super easy financing. Only paid $39 down and no interest . AND PRICES WERE WAY BETTER THAN THE COMPETITION! Will def tell everyone about them.
Absolutely the best place to get any car work/service done. Customer service is their priority and it’s clear. Great prices and nice facility. I serviced my AMG car with them resting assured I’d be taken care of. I’ve been to all sorts of dealerships and shops for work, this is the best I’ve seen. Ask for Ali or khaled, you’ll be in great hands.
Unbelievable experience from beginning to end. The guys went above and beyond on my BMW as they fixed the bumper and other scratches on the vehicle. Professional and fast turnaround. I will not only be back but trust them enough to recommend to friends and family.
Best and fastest service overall quality is amazing and the detail and paint care they did is amazing truck feels new all over again . They treated me like family. Definitely will refer all my friends here and now I’m part of the family . Omar is best and Ali thank you
Most professional place i’ve been to and the most respectful. I went to go get some work done on my car and they treated me very well and met all my needs. I will be bringing my business back to this wonderful establishment.
This is definitely the best place to take a damaged car. The customer service is at an all time high with these guys. They value and respect their customers and they provide the best work possible. I recommend this place to anyone who needs repairs or just about anything done to their car
Hands down the best body shop I have gone to. The service has always been great and the staff are all amazing people. They go above and beyond to make sure that the quality of their work is top notch and completed on time. I couldn’t recommend them more to anyone!
I came in for collision repair, and they went above and behind with a paint correction and detail buff and wax! Would definitely come back for any work. They take all insurance companies. Thank you westway Team!
Loved their customer service , we worked on my car after someone ran into me , it was done in a week including the insurance paper work , these guys knows what’s the market is like and they always willing to help
Monday – Friday:
7:30 AM – 6:00 PM
Saturday:
8:00 AM – 1:00 PM
Sunday:
Closed